Well it has been a pretty good week all told. I started out by flying to Omaha where I met up with Trinity Health’s Sue Penoza, we drove north to Sioux City, Iowa, stopping for lunch in Blair, Neb., at a really nice down home Mexican restaurant on main street.
Once in Sioux Falls, I did a TV interview about the Senior ER innovation and a couple of days later Eden legend Nickie Bigley sent me a note telling me that she saw the clip on her local TV station. After the interview, I did grand rounds at the St. Joseph Mercy Hospital and the organizers kept asking me if I had a powerpoint. When I started speaking one of the younger physicians leaned to another and whispered — “This is going to be different.”
I banged the drum on the value of aging and the dangers posed by ageism and, all in all, got a very warm and respectful hearing.
St. Joseph Mercy Hospital is about to join just over a dozen hospitals nationwide in opening a Seniors’ ER program in their Emergency Department. Sue and I spent the afternoon working with the staff on last minute items and soliciting their views on care for older people in general — they gave us plenty to think about.
As I caught up on the ChangingAging Blogstream I noted that St. John’s extraordinary Green House project had already engendered Two New Green House Stories, shared by my good friend Dr. Al Power.
In both of these instances, the radical nature of Green House upset people’s settled assumptions. This is, perhaps, the most important category of outcome in all of our culture change work. It is good to meet or exceed people’s expectations. It is far batter to disrupt and confound those expectations. These are two entirely different types of experiences and the pursuit of the former (“Nice job!”) can easily lead us away from the radical changes that make the latter possible (Open mouth gasp— “This can’t be a nursing home!”)
I celebrated my birthday yesterday and Facebook apparently did a good job of letting everyone know about it. Thanks for the notes all!
Today I am working on “The Second Crucible” and next week I’ll have an early draft of the chapter– “Into the Fire” to share with you all.