Helen arrived for her appointment with Jane, the service coordinator of
her senior community. Jane commented on bruises on Helen’s face and arm.
Helen explained that she argued with her sister a few of days ago and the
sister had hit her several times.
Helen asked Jane to help her figure out how to change her power of
attorney from this sister to another relative. Ever since Helen’s husband
passed away, she needed someone else to handle financial matters.
Jane replied that she would help. Jane also offered support and
encouraged Helen to accept help and to see a doctor. Jane also said she
has a responsibility to report cases where an elder has been abused.
Helen said, “No, no. No need for all that drama – before you know it there
will be social workers and cops here. My sister has been a bully my whole
life. I have not always been the best sister. We were getting along for a
while, she is a financial person, and I agreed that she become POA. Bad
move. Once I get this transferred, I’ll be all set.”
Jane stated that Adult Protective Services is there to help in cases like
Helen said, “I don’t need to be protected, I just need help with my POA.
Are you going to help me?”
Jane said she would help, went to her file of POA and representative payee
resources, and wondered about reporting the case.